At Spandana Seva Trust, we value every contribution made towards our mission. As a non-profit organization, donations and payments are used to support our charitable initiatives. Please read our refund and cancellation policy carefully before making a donation or payment.
1. Donations
- All donations made to Spandana Seva Trust are voluntary and non-refundable.
- Once a donation is processed, it cannot be canceled or refunded, except in cases of fraudulent transactions or errors.
- Donors are encouraged to verify all details before making a contribution.
2. Event & Program Fees
- If Spandana Seva Trust organizes an event, training, or program that requires registration fees, cancellations made at least 7 days before the event may be eligible for a refund.
- Refunds will not be processed for cancellations made less than 7 days before the event.
- If an event is canceled by Spandana Seva Trust, registered participants will receive a full refund.
3. Duplicate Transactions
- If you have been charged multiple times for the same donation or payment due to a technical issue, please contact us immediately.
- Upon verification, we will process the refund of the duplicate amount within 7-10 business days.
4. Incorrect or Fraudulent Transactions
- If a transaction is found to be fraudulent or made in error, donors can request a refund within 7 days of the transaction.
- Spandana Seva Trust reserves the right to verify and approve such requests.
- Refunds, if approved, will be processed within 10-15 business days via the original payment method.
5. Processing Time for Refunds
- Approved refunds will be credited back to the original payment method within 10-15 business days, depending on the bank or payment gateway policies.
6. Contact Us for Refund Requests
If you need to request a refund or have any concerns regarding your payment, please contact us:
📧 Email: spandanasevatrustr@gmail.com
📞 Phone: 08387-295330
By making a donation or payment to Spandana Seva Trust, you acknowledge and agree to this Refund & Cancellation Policy.